Brief Posting Description
Provides support to promote and sell lighting products and services to customers. Responsible for achieving inside or outside sales revenue goals by obtaining and up-selling orders, creating customer satisfaction, and adding value to customer’s buying experience.
Obtains orders by answering phone calls, verifies and enters items, shepherds orders to fulfillment explains stock-outs and expected delivery dates.
Identifies and solicits potential customers.
Specifies products to meet customer requirements needs and recommend inventory of products.
Makes calls to customers and prospects.
Assists account representatives find new sales opportunities.
Prepares quotations, proposals, tenders, etc.
Increases orders by suggesting related items, explaining features, and checking customer’s buying history.
Follows up on logistics and expedites products to ensure customer satisfaction.
Consults with customers after the sale to resolve lighting problems and provide ongoing support.
Prepares lighting designs and take-offs for customers and recommends lighting requirements.
Prepares customer payback analysis.
Supports customer energy rebate programs.
Creates bill of materials from drawings and suggest alternates from preferred suppliers.
Opens customer accounts by obtaining customer agreement and collecting customer information.
Owns, qualifies and develops opportunities passed from marketing, outside sales and national accounts.
Reviews reports to identify problems and take actions to ensure customer satisfaction.
Communicates new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
Supports local sales. Trains and assists sales staff with product familiarity, new product development, and related product technology.
Develops and maintains relationships with vendors and customers to achieve best outcomes.
Reviews open customer order reports and take action on open items.
Uploads various documents to customer web-linked systems.
Works with national lighting manager to develop regional strategy and execution.
Understands national lighting plan, strategy and target markets in order to align regional sales plans.
Builds a pipeline to track sales activity and utilize for sales forecasts.
Works with customer to develop return on investment (ROI) and lighting and controls strategy.
Performs customer lighting audits, designs, and take-offs and recommend lighting solutions.
Assesses customer needs and resources and recommends products.
Works with branches on an implementation of lighting programs and local lighting initiatives and events.
Supports branch and regional lighting training with local manufacturer’s representative.
Inside or outside sales in electrical wholesale - 3 years experience required
Must have knowledge of the Chicago Market.
Track record of success in business to business sales - 1-year experience required
High School Degree or Equivalent required
In-depth knowledge of lighting products
Excellent verbal and written communications skills including the ability to convincingly persuade others as evidenced in personal and telephone interviews.
Ability to clearly and effectively set and attain goals as evidenced by a track record of setting goals, creating the work plan, establishing reward, working diligently, measuring performance, adjusting as necessary and accomplishing goal.
Strong computer skills.
General Office – Work is generally performed within an office environment, with standard office equipment. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
Outside Sales – Work is generally performed in an office environment, but the employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.
The employee required to sit and drive a vehicle to perform their job.
The employee required to analyze and interpret complex data.
The employee required to problem-solve.
Employee required to communicate with the public
We offer an exceptional base salary in addition to a complete benefits package and relocation assistance.
For immediate consideration, please submit a recent resume in MS Word format in addition to a detailed cover letter explaining why you are a good fit for this role.