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Senior Catering Manager
Boston, MA · Hospitality/TravelProfile: Ideally experience within catering in large venues such as: convention centers, sports venues, large hotels , multi property, (hotels can be tricky, often in a hotel dealing with other things than food and beverage) country clubs (though they tend to be smaller).
Team Structure/ Direct Reports:
Team Structure/ Direct Reports:
- 3 catering managers reporting
- 2 to 3 supervisors.
- Hourly: Anywhere from 60-75 staff.
- This is a Union environment – union experience would be preferred but not a deal breaker
- Last year was just shy of 2,000 events. Flexible schedule!
- Scalability is key.
- Most days smaller events, ie.: 20 person lunch, to 400 person dinner. There are upwards of 1k events a year; 3-4 major events a week (receptions of 100+), gamedays are heavy
- Very high volume event environment.
- Communication and data entry/analysis are a big piece. Scheduling responsibility. Heavy role in managing union, responding to grievances, write ups. Staff management, menu printing. Equipment inventory (making sure team is set for event)
- Event sizes can range from 10 - 3,000 person sized events.
- Management of other high level Managers
- Supporting Fenway and MGM Theater at Fenway and any additional travel as support staff
- Incredibly front, customer facing. Need polish, presentability, communication. Very detail oriented and detail focused.
- Specific Tools or Software used in the role: Heavily in Microsoft Office Suite, ABI, most programs are trainable. Experience with POS and inventory systems ideal. A lot of email communication.
- Education/ Certifications: Love a bachelors, but experience can substitute.
- ServSafe. Any kind of food safety cert would be a bonus