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Business Analyst II
El Centro, CAPrimary Function
Under general supervision, performs business project assignments, and analyzes business functions to
determine computer system application requirements, and improve business processes, application design,
tests, implementation and provides documentation to implement and support a functional business area.
Performs other duties as assigned.
Distinguishing Characteristics
Business Analyst II differs from the Business Analyst I by requiring similar but greater degree of skills and
duties. Progression to the next level will depend on vacant positions at the higher level.
The incumbent is the liaison for the functional business area and the Information Technology Department
and is the subject matter expert in at least two business areas.
Essential Duties and Responsibilities
The examples of essential functions listed below are representative but not necessarily exhaustive or
descriptive and incumbent may be assigned other related functions not listed herein if such functions are a
logical assignment for the position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Business process design; development of computer system applications and solutions; support
business area functions; problem solving methodologies; configuring and supporting applications.
Standard or query reporting programs; personal computer hardware and software such as Microsoft
Office, Visio, and any other I/T tools within a network environment; system application process or
enterprise resource planning package; individual or group training principles and practices; and safe
work methods.
Skills/Abilities
Analyze and interpret user requirements, develop business rules, document business processes,
develop test conditions and test applications in a UNIX, NT operating system using all system
application processes, Microsoft Office and other business software applications; troubleshoot
application problems and methodologies.
Maintain accurate and concise records of data; design and create complex business unit related spreadsheets and reports; manage medium to large sized projects and 10 -15 or more resources; present to inter and intra department peer and management level groups; understand and communicate technical issues to business unit peers; train users on application usage at the unit level.
Prepare requirements, testing, and recommendations for business improvements; understand safety rules and regulations and work safely; be prompt and regular in attendance; and work cooperatively and courteously in a team environment with District employees, vendors, manufacturer representatives, and public and private agency representatives.
Tools and Equipment Used
General office equipment, computer, calculator, telephone, fax machine, copy machine, computer
printout, modem, controllers, cable, Microsoft Office, Visio, RS6000, UNIX, ORACLE, other related
software and peripheral equipment and vehicle.
Supervisory Responsibilities
None
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to work in a well-lighted office
environment with climatically controlled temperatures.
The noise level in the work environment is continuously moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk, listen and hear; sit; use
hands to finger, handle, grip, grasp, or feel objects, tools or controls; reach forward, downward and upward
with hands and arms; employee is occasionally required to walk, stoop, kneel, crouch, crawl and must
maintain balance during this activity.
The employee must frequently lift and/or move up to 5 pounds, and occasionally lift and/or move up to 15
pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.
Degree of physical effort – 1
Under general supervision, performs business project assignments, and analyzes business functions to
determine computer system application requirements, and improve business processes, application design,
tests, implementation and provides documentation to implement and support a functional business area.
Performs other duties as assigned.
Distinguishing Characteristics
Business Analyst II differs from the Business Analyst I by requiring similar but greater degree of skills and
duties. Progression to the next level will depend on vacant positions at the higher level.
The incumbent is the liaison for the functional business area and the Information Technology Department
and is the subject matter expert in at least two business areas.
Essential Duties and Responsibilities
The examples of essential functions listed below are representative but not necessarily exhaustive or
descriptive and incumbent may be assigned other related functions not listed herein if such functions are a
logical assignment for the position.
- Plans, develops, and implements business process improvement programs and projects in two or more business area(s) assigned.
- Plans, designs, configures, tests, implements and maintains new or existing applications.
- Assists business area experts, Programmer Analysts and Programmers in testing and resolving business application problems; and identifies, researches, and resolves user issues.
- Assists in documenting, designing, configuring, testing and implementing system applications upgrades and patches; and supports software application usage.
- Assists in analyzing, designing and implementing information system solutions in support of organizational and business requirements.
- Develops and maintains standards for system security access, and maintains system data integrity and quality of data output.
- Develops and prepares status reports of system application business process improvements and problems encountered.
- Develops and or assists in developing training material and trains users on business processes and application use.
- Develops and maintains metrics and reports improvements in a corresponding business area of responsibility.
- Monitors the progress of business process improvement assignments.
- Assists staff in analyzing, testing, and resolving production problems.
- Determines job scheduling requirements to run batch or interactive jobs.
- Develops and runs application software queries for business areas.
- Performs other duties as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
- Bachelor's degree in business administration, computer information systems, computer science or related degree and;
- Three years experience working with two or more business unit systems and enterprises system application process or other enterprise resource planning application package systems.
- A valid driver license issued by the State of California, Department of Motor Vehicles is required.
Business process design; development of computer system applications and solutions; support
business area functions; problem solving methodologies; configuring and supporting applications.
Standard or query reporting programs; personal computer hardware and software such as Microsoft
Office, Visio, and any other I/T tools within a network environment; system application process or
enterprise resource planning package; individual or group training principles and practices; and safe
work methods.
Skills/Abilities
Analyze and interpret user requirements, develop business rules, document business processes,
develop test conditions and test applications in a UNIX, NT operating system using all system
application processes, Microsoft Office and other business software applications; troubleshoot
application problems and methodologies.
Maintain accurate and concise records of data; design and create complex business unit related spreadsheets and reports; manage medium to large sized projects and 10 -15 or more resources; present to inter and intra department peer and management level groups; understand and communicate technical issues to business unit peers; train users on application usage at the unit level.
Prepare requirements, testing, and recommendations for business improvements; understand safety rules and regulations and work safely; be prompt and regular in attendance; and work cooperatively and courteously in a team environment with District employees, vendors, manufacturer representatives, and public and private agency representatives.
Tools and Equipment Used
General office equipment, computer, calculator, telephone, fax machine, copy machine, computer
printout, modem, controllers, cable, Microsoft Office, Visio, RS6000, UNIX, ORACLE, other related
software and peripheral equipment and vehicle.
Supervisory Responsibilities
None
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to work in a well-lighted office
environment with climatically controlled temperatures.
The noise level in the work environment is continuously moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk, listen and hear; sit; use
hands to finger, handle, grip, grasp, or feel objects, tools or controls; reach forward, downward and upward
with hands and arms; employee is occasionally required to walk, stoop, kneel, crouch, crawl and must
maintain balance during this activity.
The employee must frequently lift and/or move up to 5 pounds, and occasionally lift and/or move up to 15
pounds. Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.
Degree of physical effort – 1