Product Specialist (Voice, Data & Electronics Products) - Remote, USA
Dallas, TX · Manufacturing
A leader in technology and innovation, we are one of North America’s largest wire and cable producers. In addition, we supply assembled products, contractor equipment and hand tools. We are proud to offer competitive compensation, employee benefits, tuition reimbursement, and unlimited growth opportunities. Our nearly seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the wellbeing of our communities. How will you power what’s possible?
Develops and directs marketing programs for a significant product or product category
Compiles and evaluates research on the market's product requirements and identifies enhancements to current features and functionality
Establishes marketing strategies, including product direction, advertising, packaging, pricing, expense budgets, profit plans and future product development, to manage a product or product category's life cycle
Interfaces with engineers, designers, suppliers and customers to develop product requirements and specifications
Prepares and coordinates product introductions and updates
Summary The Product Specialist will collaborate with both internal and external team members across multiple segments as well as agents, distributors, and contractors to promote our products. This individual is responsible for daily commercial activity related to product management including reporting, pricing analysis, marketing, customer support, lead time management, and inventory planning and tracking.
Description of Duties and Responsibilities:
Manage and coordinate daily routines of customer service including but not limited to quotations, order management, materials analysis and expediting.
Communicate and coordinate sales opportunities and quotations across the various business segments.
Provide market intelligence as necessary to position the company for growth and profit opportunities.
Become/remain an expert with respect to product category and competition.
Work with existing and new customers to rebuild sales where sales have eroded.
Request and coordinate assistance from MDM, Manufacturing and Logistics to expedite and resolve customer inquiries.
Work closely with other team members to determine and monitor department’s key performance (KPIs) such as sales vs. plan, new business goals, and gross profit percentage.
Identify key threats and opportunities and implement plans to deal with both
Create a solution-driven, leadership persona both internally and externally while collaborating with other functions within the corporation and customer organization
Encourage team building and a high-performance work environment through ongoing developmental training, leadership and people management skills.
Other responsibilities as assigned.
Qualifications and Experience Requirements:
Bachelor’s degree in business administration, engineering, or a related degree is required, or 5+ years wire and cable technical and/or sales experience.
Ability to travel as much as 30% of the time.
Must possess excellent verbal and written communication skills, proven business acumen, proven presentation skills, exceptional interpersonal capabilities and possess an attention to detail.
Relevant experience in a similar technical environment is preferred.
Knowledge of SW IT systems is required (SAP, BI, etc.).
Proficiency in Microsoft Word, Excel, and PowerPoint is required.
Plans and Aligns
Benefits We Offer: 401k with Matching Family and Individual Insurance Packages (Health, Life, Dental, and Vision) Paid Time Off & Paid Holidays Long & Short-Term Disability Supplemental Insurance Plans Employee Assistance Program Employee Referral Program Tuition Reimbursement Programs Advancement & Professional Growth opportunities Parental Leave & More