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Account Manager

Anywhere, NC · Customer Service

Our company designs, manufactures, and sells custom packaging for Retail, Health Care, and Food markets.

Primary focus is custom thermoforming of trays, clamshells, and blisters along with graphics cards, and industry leading heat-seal equipment.

Reporting to the Sales Director, you will be responsible for Sales Prospecting and Business Development to improve market share and profitability.

  • Actively seek new business opportunities resulting in profitable growth. 
  • Determine potential opportunities from marketing leads, cold calls and other sources. 
  • Responsible for identifying opportunities and market analysis within territory. Analyze customer and market needs, pricing models and manufacturing input.
  • Rigorously prospect and follow leads to develop and secure new business.
  • Prepare and deliver product demonstrations and technical presentations; participate in trade show activities.
  • Develop key relationships at all levels with existing customers and prospects.
  • Proactively manage customer projects to ensure customer needs are understood and met, including championing product development activities, conducting plant trials and following up on customer requests.
  • Collaborate effectively across engineering, customer service, operations and other internal functions to ensure customer satisfaction and business growth.
  • Develop and implement account and territory plans to increase sales with a range of customer decision makers.
  • Manage all administrative aspects of sales role including quoting, forecasting, and budgeting.
  • Develop and maintain an updated and accurate sales funnel, through CRM.
  • Develop and maintain a Margin Improvement funnel.
  • Manage territory travel to optimize interaction with customers and budget.

The location for this position is flexible and can be located in any major Metropolitan area.

Must Haves:

  • Bachelor’s degree in Business, Marketing or related discipline.
  • Minimum of 10 years packaging industry experience preferred within thermoforming. Solid understanding of key drivers within packaging environment; track record of developing product and price positioning strategies to drive growth, while maximize profitability.
  • Demonstrated track record of securing new customers while expanding share within existing customers.
  • Understand and capable of implementing value-based comparative selling strategies.
  • Demonstrated experience developing corporate level relationships while building support within purchasing, sales & marketing and manufacturing.
  • Ability to work both independently and as part of a team. Capable of orchestrating internal resources in order to implement growth plans.
  • Demonstrated ability to identify key decision makers and build strong, working relationships.
  • Strong analytical skills in order to understand and address profit levers.
  • Excellent verbal and written communication skills including strong negotiation and presentation skills.
  • Frequent travel required.

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