The hours are 7 AM - 3:30 PM, Overtime & Weekends may be required.
Responsibilities:
- Inspect incoming equipment/parts to determine the scope of work and which parts should be repaired/replaced.
- Sourcing and pricing of replacement parts
- Preparing detailed quotes and estimates for customers along with corresponding Job Ticket for shop tasks assigned
- Generate Troubleshooting Analysis Report along with Repair Quote
- Report any defects in materials, rework, missed inspections, job delays, or problem areas to the Operations Manager, sales representatives, and customers as needed.
- Review all inspection documentation to ensure it is complete and accurate.
- Update the Job Status Report in the ERP System regularly. Communicate with others on deliverables and status of joint work.
- Maintain a professional work ethic and demonstrate courtesy and respect in all aspects of work day and routine.
Qualifications:
- Previous experience in the Machining Repair and Service Industry
- Previous experience with Estimating / Service Writing
- Ability to read complex drawings and use precision measuring equipment
- ISO 9001 experience
- High School Diploma or GED
- Must have in-depth experience with diagnostic, troubleshooting & failure analysis processes